Effective Date: 27 March 2025

At Doarly, owned and operated by Aifinity Technologies Private Limited , we respect your privacy and are committed to protecting your personal data. This page explains how users can request the deletion of their data and what steps are involved in the process.

1. What is a Data Deletion Request?

A data deletion request allows you to request the removal of your personal data stored on our platform. This request is in compliance with applicable data protection laws and ensures your right to privacy.

2. How to Submit a Data Deletion Request

Follow the steps below to request the deletion of your personal data:

Step 1: Contact Us

• Email us at aifinitytechnologies@gmail.com with the subject line "Data Deletion Request."

• Alternatively, use the contact form on the Doarly platform and select the "Data Deletion Request" option.

Step 2: Provide Necessary Details

Include the following details in your request:

• Your full name.

• Registered email address associated with your Doarly account.

• A brief description of the data you want to be deleted (e.g., account details, payment history).

Step 3: Verification Process

To ensure the security and integrity of your data:

• We may request additional information to verify your identity.

• Verification is mandatory before proceeding with the deletion request.

Step 4: Processing the Request

Once your identity is verified:

• We will review and process your request within 15 business days.

• You will receive confirmation when your data has been deleted or an explanation if certain data cannot be removed due to legal obligations.

3. Exceptions to Data Deletion

In certain situations, we may not be able to fulfill your data deletion request. These include but are not limited to:

• Legal Obligations: Retention of data required to comply with legal, regulatory, or contractual obligations.

• Fraud Prevention: Retaining data to detect, prevent, or resolve fraud or security issues.

• Transaction Records: Retention of data necessary to complete ongoing transactions or maintain financial records.

4. Impact of Data Deletion

When your data is deleted:

• Your account will be permanently deactivated.

• You will no longer be able to access any services or history linked to your account.

• Any remaining balances or transactions tied to your account will be void.

Please note that data deletion is irreversible. If you wish to use our platform in the future, you will need to create a new account.

5. Contact Us

If you have any questions or need assistance with your data deletion request, please reach out to us:

Aifinity Technologies Private Limited
aifinitytechnologies@gmail.com